Privacy Policy

1. Introduction

My Call Guy (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our SMS-based receptionist service powered by Twilio.

2. Information We Collect

• Your mobile phone number when you opt in to receive SMS messages.
• Message content you send to and receive from our service.
• Timestamps of messages and call activity.
• Device or carrier information provided by Twilio's platform.

3. How We Use Your Information

• To send you appointment reminders, confirmations, and follow-up messages.
• To respond to your inquiries via SMS.
• To improve and maintain the quality of our service.
• To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. SMS Communications (Twilio)

Our SMS service is powered by Twilio. By opting in, you consent to receive automated text messages from us. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.

Twilio's own privacy practices are described in the Twilio Privacy Policy.

5. Data Retention

We retain message logs and associated data for up to 12 months unless otherwise required by law or requested by you. You may request deletion of your data by contacting us at the address below.

6. Security

We implement commercially reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via SMS or by updating the effective date above.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: